This privacy policy (“Privacy Policy”) will help you understand how Ayni Institute Inc (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use the Ayni School (“website”, “platform”, “service”). We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
Please also read our Terms of Use.
Children’s Privacy
The Website and Platform are not currently directed to children under the age of 16, and we do not knowingly collect information from children under 16. If you are a parent or guardian and believe that we have information about your child, please contact us by email at OurAyniSchool@gmail.com with the Subject “Regarding my Child”. To learn more about how to protect your child online, visit the FTC’s www.OnGuardOnline.gov.
Information We Collect and How We Use Your Information
There are two general categories of information we collect: (1) Information you give to us; (2) Information we automatically collect from your use of the Platform.
We use your information in several different ways. What we do with your information depends on when we collect it and what we collect.
Information you give to us
- Your name and contact details (such as your email address, mailing address, phone number, and password)
- Additional profile information (such as your nickname, profile photo, the organization you’re a part of and your preferred language)
- Your payment information (such as your credit/debit card number, security/CVV code, and expiration date. We use PayPal in order to offer our users effective and secure payment options. You can find more information about this below under the section titled “Additional Uses and Protection of your data”)
- Other information (such as forum posts, survey responses, and other user-generated content)
| How we use information you give to us | Why we collect it |
| Registration | We need your name and contact details to create your account and for the adequate performance of certain services and offerings on our Website. We also need it in order to fulfill our contract with you when you pay for a course or a cohort experience. |
| Accept payment, provide purchases, provide refunds | We use your name and contact details to fulfill our contract with you and to provide you with what you purchase. We use your payment information through Paypal’s payment option in order to process payments and comply with applicable laws. You can find more specifics on this in the section titled “Additional uses and protection of your data”. |
| Sending you account information | We need your name and contact details to deliver important account information to you, such as changes to account settings, and notices about the Platform, or the terms and policies that apply to them. |
| To offer an improved user experience | We use your communications and contact history with us, as well as other information such as additional profile information, to operate, protect, improve and optimize the Platform and to personalize and customize your experience. At any time, you are also able to change the visibility of your profile information under the “Privacy” section of your account. |
| Analytics, training and service improvement | We may use information you provide to us to train our staff, improve our services, and perform other internal analytics and performance monitoring. |
| Communication | We may use information you provide to us to deliver and personalize our communications with you. At any time, you are able to change some of your email notification preferences within your account. |
Information we automatically collect from your use of the website
- Purchase history and saved items (such as what you bought and what you’ve placed in your cart or saved)
- Log data and device information (such as details about how you’ve used the Site, IP address, access dates and times, cookie data, and page/product views or clicks. We use WordPress to create our Website. WordPress provides information about the information they automatically collect while visiting their sites. To learn more about their Privacy Policy and the information they collect about Website Visitors, click here.)
- Course completion (such as the percentage of progress you have within a course, whether a course is completed or not, completion of quizzes or assignments)
- Cookies and similar technologies (We use WordPress to create our Website. WordPress uses Cookies. To learn more about these technologies and how you can control them, see WordPress’ Cookie Policy)
| How we use information we automatically collect | Why we collect it |
| To provide customer service and process returns | We use your saved products to help you make a purchase, and we use your purchase history to uphold our contract with you. |
| To create and maintain a secure environment | We use automatically collected information to comply with applicable law and to measure the adequate performance of our contract with you. For security and auditing purposes, a record of all of your logged-in actions and changes within the WordPress dashboard will also be recorded in an activity log with the WP Activity Log plugin. The audit log also includes the IP address where you accessed this site from. The data captured by the WP Activity Log plugin is stored by the website administrator for a period of 12 months solely for security and auditing purposes. Information captured by WP Activity Log is accessed only by the administrators of the web site and is stored on the web site’s database. Information captured by the WP Activity Log is not shared with third parties. |
| To support in completion of courses | We use automatically collected information to send you reminders and updates regarding the courses you have purchased. We may also use this information for internal analytics to improve our services. |
| Analytics, training and quality assurance | We may use automatically collected information to train our staff, perform internal analytics, detect and prevent fraud and improve our services. |
Additional uses and protection of your data:
1) Information we process because we have a legal obligation
Our main objective is to protect our users. We know and acknowledge that we live in a society that persecutes social justice activists and people trying to create positive social change. We want to work to figure out the many ways to create more protection for our users, and, because we use web hosting services and third parties to run our Platform, there may be a limit to what we can do to protect our users. In other words, we want to make it clear that as much as we will keep updating our services and are committed to protecting our most vulnerable of users, there may be a moment in which we cannot protect your data, which includes your personal information.
We know that this is a risk to you, and we do not take your decision lightly. We hope you understand that we remain committed to figuring out how to protect our user’s information more and more, and we understand that you will take your own measures to protect your personal information.
2) Information you Post onto a Forum or Discussion
When you share information as part of a Post or within a Forum or Discussion, you are doing so knowing that it will be viewed by other Users. In posting personal information, it is up to you to ensure that the privacy level of every person who might use it meets your privacy needs.
We do not specifically use this information except to allow it to be displayed or shared.
Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
You should be able to remove your information from forums and discussions, but if you have a hard time doing so, please contact us by email at OurAyniSchool@gmail.com with the Subject “Remove My Information”. Please note that in some cases we may be unable to remove your information.
3) Information relating to your method of payment
Payment information is never taken by us or transferred to us either through our website or otherwise.
We use external payment service providers, and their platforms allow us and the users to make payment transaction. The e-commerce platform we use is WooCommerce. You can find out more about their Privacy Policy here. WooCommerce does not process the transactions themselves. This is done through PayPal.
We use PayPal in order to offer our users effective and secure payment options. The information required to complete the transactions will only be processed and stored by the payment service providers; we do not receive any account or credit card information, but only information with confirmation or negative disclosure of the payment.
The data collected may be transmitted by the payment service providers to credit reporting agencies. This transmission aims at verifying identity and to do credit checks. For more information and for the terms and privacy policy of the payment service provider (Paypal), you can go here.
4) Information used to send you newsletters
When you opt-in to receive our newsletters, the service used to deliver those newsletters is Mailchimp. You can view their Privacy Policy in regards to their contacts here.
Below is some important Data Protection information from Mailchimp’s site:
“[F]or much of the Personal Information we collect and process about Contacts [you] through the Service, we act as a processor on behalf of our Members [in this case, Ayni Institute Inc]. In such cases, if you are a Contact and want to exercise any data protection rights that may be available to you under applicable law or have questions or concerns about how your Personal Information is handled by Mailchimp as a processor on behalf of our individual Members, you should contact the relevant Member [us] that is using the Mailchimp Service, and refer to their separate privacy policies.
If you no longer want to be contacted by one of our Members through our Service, please unsubscribe directly from that Member’s [our] newsletter or contact the Member [us] directly to update or delete your data. If you contact us [Mailchimp] directly, we may either forward your request to the relevant Member or provide you with the identity of the Member to enable you to contact them directly.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.”
5) Third parties and additional security
The security of your information is important to us. We use appropriate technical and organizational safeguards to protect your information from unauthorized use, disclosure, and loss. We do not sell your personal information to third parties without your prior consent.
We encourage you to take reasonable measures to protect your password and your computer to prevent unauthorized access to your account. Remember to sign out of your account and close your browser window if you are using a shared computer in a public place such as a library or an Internet cafe.
At any point, you may download a copy of all data you have created on this platform by going to the “Export Data” section within your account settings. You can use this information to make appropriate decisions about what you would like to remain on the platform and how you use the platform in the future.
How to Contact Us
Please don’t hesitate to contact us by email at OurAyniSchool@gmail.com